FAQ - Suppliers

How do we work?

1. User adds an inquiry free of charge using this form
2. We process and distribute the inquiry to best suitable suppliers
3. Suppliers contact the inquiring user directly

We have received an inquiry that is suitable for us. How do we proceed?

Send your offers directly to the inquirer. His contact is given on the right side of the inquiry page.

Is there any payment of commission from a closed trade?

Neither commissions nor any other fees apply to a closed trade.

There are no visible contact details for the requestor on the inquiry page?

Only registered users with active GOLD or PLATINUM membership can see contact details.

How do I register?

You can register using this online form. Choose the membership plan and click the "Register" button. Fill in your email and desired password. After submission of the form, you will receive an email with the link to activate your account.

What are the advantages FREE membership?

With FREE membership plan you will have access to contact details on all inquiries for 14 days. You can add your company details to our Company directory.

What are the advantages of SILVER membership?

You can add your company contacts to our Company directory.

What are the advantages of GOLD membership?

With GOLD membership plan you will have access to contact details on all inquiries. You can also add advertising materials to your company profile that are visible in the company detail on our portal.

What are the advantages of PLATINUM membership?

With PLATINUM membership plan you will have access to contact details on all inquiries. You can add advertising materials to your company profile that are visible in the company detail on our portal. Your company banner will fly at the bottom of the homepage (there are 6 spots where we rotate banners of PLATINUM members). Your company is shown in TOP positions when searching for companies here. Once your company product range is set up in your user panel, link to your company profile will be shown on the norm detail pages. From time to time you can present your business in NEWSLETTER to all subscribers. You can add news for your company, it will be displayed on your company profile page and on the main news section here. Your company can offer overstock supplies to all visitors on our portal.

I'm registered, how to fill our corporate data?

Log in to the user panel using your email and password here. Once you are signed in, fill in your business details, you can watch video tutorial .

There are also inquiries that are outside our business scope. How to set up the right inqueries?

Log in to the user panel and in the USER tab you can edit the categories you are interested in sending inquiries.

How can I update my company and business information?

Log in to the user panel and in the "Company" tab you can edit your company information.

How to add an article to news?

Only registered users with PLATINUM membership can add news and articles. If you have this type of membership, please log in to the user panel and in the "Company news" tab you can add an article. After we check and approve the article, it will be published on the website.

I lost my password, what should I do?

Email us at info@fasteners.eu and we will send you a temporary password. You can change your password in the User tab after loging into your user panel.

How do I cancel sending inquiries?

If you want us to stop sending you inquiries, please send your request via e-mail to info@fasteners.eu.

FAQ – Requestors

How do we work?

1. User adds an inquiry free of charge using this form
2. We process and distribute the inquiry to best suitable suppliers
3. Suppliers contact the inquiring user directly

How much does adding the inquiry cost?

Adding the inquiry is absolutely free. Thanks to wide supplier database, you can expect a lot of interesting offers.

When will be the inquiry published?

After reviewing and approving your inquiry, you will receive an email confirming your inquiry approval. In the email you will also receive a link to online control and management of your inquiry.

Is there any payment of commission from a closed trade?

Neither commissions nor any other fees apply to a closed trade.

Are there any limitations in the amount of inquires I can add?

No, we have no limitations. You can add as many inquiries as you need.

Is there possibility to publish overstock supplies?

For publishing overstock supplies you need to be registered - see Supliers FAQ section.

Can the requesting person add articles to the news section of the website?

Only registered users with PLATINUM membership can add articles to the news section.